Questions, answered

Through the booking page, or by sending a DM on Instagram with the service you want and the times that suit. Either way works, whichever feels easier.

Absolutely. Book the service type, then send inspo photos of looks you love. The style, length and art tier get confirmed together before your appointment, so nothing is locked in blind.

Lash full sets take 1.5 to 2.5 hours depending on the style. Gel X nail sets run 1.5 to 3 hours depending on length and art. A 2 in 1 appointment covering both is usually 3.5 to 4 hours, with snacks and water provided.

Yes! Duo bookings mean you and a friend get your chosen services at the same time, side by side. It is the easiest way to feel at ease, especially for a first visit.

Always. Novabeautytt is an appointment-only studio built around one-on-one care: the same technician maps your lashes, builds your nails and sees your appointment through from start to finish. That means no handovers, no waiting on someone else's chair to free up, and a set that is planned as one cohesive look rather than two separate jobs.

More than okay. Just mention it is your first time and every step gets explained as it happens. The pace is set by you.

Yes, and it's genuinely one of the best reasons to book ahead. Formal season and wedding weekends fill fast, so lock in a date as early as you can, mention the event when booking, and send inspo photos so the look can be planned around your outfit and how long it needs to last.

No, Novabeautytt is appointment only. It's what makes the one-on-one pace possible: no queue, no rushing, and the full session is planned around your set alone. Book through the booking page or send a DM to lock in a time.

Life happens. The full details are on the policies page, but the short version is: send a message as early as you can, since a little notice means that time can be offered to someone else.

Yes, plenty of clients are getting ready for a school formal or a big event. Just mention your age when booking if you're unsure whether it changes anything, and the appointment can be planned around you.

Applied and cared for properly, no. Each extension is attached to an individual natural lash, mapped to what your lashes can comfortably carry, and removal uses a professional remover that dissolves the bond gently. Most damage stories come from picking or pulling sets off at home, which is exactly what to avoid.

It comes down to how natural or dramatic you want the finish to be. Nova bare and Nova doll sit closer to a classic look, one extension per natural lash; Nova silk and Nova dewy build in texture and spike for a wispy, editorial feel; Nova luxe and Nova elite use handmade fans for full volume and maximum drama. The full style breakdown is on the menu, and mapping is always adjusted to your eye shape on the day.

Your natural lashes shed and renew on their own cycle, so sets gradually thin over weeks. Refills every 2 to 3 weeks keep the set looking full; the refill prices are listed on every style card on the menu.

A refill tops up a set that still has enough extensions remaining, which is why it costs less. Past the three week mark, a fresh full set gives the best result.

Arrive with clean, makeup-free eyes, and skip waterproof mascara in the days before, since its residue can stop the adhesive bonding well. If you wear contact lenses, it is more comfortable to take them out for the session, so bring your case. The full rundown is on the experience page.

It's best avoided. Mascara, especially waterproof formulas, is hard to remove without tugging on the extensions or leaving an oily residue that breaks down the adhesive. If more length or definition is the goal, that's exactly what the lash styles on the menu are built for.

No. Each extension is bonded to an individual natural lash, not the skin or lash line, so a proper application shouldn't pull, sting or feel uncomfortable. Most clients find the appointment relaxing enough to nap through it.

Yes, once the adhesive has fully set. Keep the lashes dry for the first 24 hours, then normal life resumes: shower, sweat and swim as usual. Just keep oil-based products away from the lash line and cleanse with an oil-free lash cleanser.

Often yes, but mention any sensitivities or past reactions in your DM before booking so the appointment can be planned around them properly.

Foreign lash sets can be removed ($15) before a fresh Novabeautytt set goes on, since building over unknown product and mapping never gives a clean result. Unsure about your situation? Send a DM first and it gets sorted.

Lash removals are $10 for sets applied at Novabeautytt and $15 for lashes applied elsewhere, using a professional remover that protects your natural lashes. Mention it when booking so enough time is set aside.

Gel X is a full-cover soft gel extension system: a featherlight pre-shaped tip is bonded over your natural nail, then cured, shaped and designed. It gives the length and strength of an extension without drilling, and it soaks off gently at the end of its wear.

Not when removed correctly. Gel X soaks off with acetone rather than being pried or drilled, so the natural nail underneath stays healthy. The one rule: never peel a set off yourself, because peeling takes layers of your natural nail with it.

Length is measured in magnet sizes on the menu, from XShort up to XLong, and shape is a free choice at no extra cost. Hands in and out of work all day? XShort to Medium keeps things practical while still looking done. Dressing up for an event or a photo-heavy weekend? Long and XLong are where the drama lives. The full length guide is under Good to know on the menu.

You don't have to. Send the picture when booking and the tier gets confirmed for you before the appointment, so the price is agreed upfront. The build your set tool on the menu also gives an instant estimate.

Both. Every set starts with a length, then art is added in tiers, from simple accents right up to full hand-painted, chrome or 3D work. The tier system and pricing are on the build your set tool, and the exact tier is always confirmed from your inspo photo before the appointment.

Often yes. Gel X tips are bonded over the natural nail rather than needing length to work with, so they can give short or uneven nails a clean, even base. Mention the condition of your nails when booking so the application can be planned properly.

Yes, Gel X toe sets are on the menu with the same featherlight finish as a hand set. Feet just need to be clean and toenails in workable condition beforehand so the tips fit properly.

Don't glue it or pick at it. Send a message and it gets fixed properly.

Nail removals are currently offered for Novabeautytt sets only, so please arrive with clean, bare nails if your last set was done elsewhere. Not sure about your situation? Send a DM before booking and it gets sorted.

Nail removals are $10 and offered for Novabeautytt sets only. Mention it when booking so enough time is set aside for your service.