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First visit to fresh set

The experience

Everything to know before, during and after your appointment, so you walk in relaxed and walk out obsessed.

Portrait of a Novabeautytt client with a fresh lash set
In the chair

Your appointment, your pace

Novabeautytt is appointment-only, which means the studio is yours for the session. No queue behind you, no one rushing the details, and the same hands on your set from prep to finishing photo.

  • Lash sets usually take 1.5 to 2.5 hours depending on the style; nail sets 1.5 to 3 hours with art
  • 2 in 1 appointments run 3.5 to 4 hours, with snacks and water provided
  • Bring your inspo photos, or talk it through on the day. Shape, length, mapping and finish are all confirmed before anything starts
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Come prepared

Before you arrive

Nails

Come with clean, bare nails, or book a removal if you're wearing an old set. Gel X bonds best to a clean natural nail, and good prep is what makes a set last for weeks instead of days.

Lashes

Arrive with clean, makeup-free eyes. No mascara, no eyeliner, no strip lash glue. Skip the coffee right before if you can; relaxed eyes make for the neatest application.

Toes

For Gel X toe sets, feet should be cleaned and toenails in workable condition so the tips can be fitted properly. Not sure if yours qualify? Send a photo on Instagram before booking.

Make it last

Aftercare that actually works

A great set is a team effort. These small habits are the difference between two weeks and four.

Lashes

  • Keep lashes completely dry for the first 24 hours while the adhesive cures. No steam, saunas or swimming
  • Cleanse daily with an oil-free lash cleanser, and keep oil-based skincare and makeup away from the lash line
  • Brush gently with a clean spoolie each morning to keep the set fluffy and separated
  • Sleep on your back or on a silk pillowcase where you can. Friction is the number one set-killer
  • Book refills every 2 to 3 weeks to stay full as your natural lashes cycle through

Gel X nails

  • Cuticle oil daily. It keeps the gel flexible and the bond strong, and it's the single biggest thing you can do for wear time
  • Wear gloves for dishes, cleaning products and long hot showers where you can
  • Nails are jewels, not tools. Use a key or a spoon, not your fresh set
  • If a tip lifts or pops, don't glue it or pick it. Message and it gets fixed properly
  • When it's time, book a removal. Soaking off protects your natural nail; peeling takes layers of it with the gel
Comfort first

Camera optional, always

Photos and videos of finished sets are only ever taken with your okay. Prefer close-up shots only, or none at all? Just say so before your appointment. Zero pressure, zero awkwardness.

Feeling nervous about a first appointment is normal. Book a duo with a friend, bring your headphones, or just say it's your first time and everything gets explained as it happens.

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